Privacy Policy:

EFFECTIVE DATE: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING

SMS Privacy Statement:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, payment processing, and SMS delivery providers, is permitted only to the extent necessary to provide our services. All text messaging originator opt in data and consent will not be shared with any third parties for marketing or promotional purposes.

Sonia Flores ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect:

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address

• Payment information when you make a purchase or request a quote

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests

• Appointment details and preferences

• Service history and feedback

2. How We Use Your Information:

We use collected data for:

• Providing and improving our services

• Processing transactions and payments

• Communicating with you regarding your inquiries, appointments, requested services, and marketing communications only where you have provided your consent

• Enhancing website functionality and user experience

• Ensuring security and fraud prevention

• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance:

Text Message Program Terms & Conditions

By providing your mobile phone number and explicitly opting in, you consent to receive SMS text messages from Sonia Flores regarding appointments, customer support, real estate services, requested information, and other communications related to our services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed immediately.

Message Frequency & Content:

• Message frequency varies based on your interactions with our business

• Messages will be directly related to the services you have requested

• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at [email protected]

• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers may include AT&T, Verizon, T-Mobile, and other participating wireless carriers. Carrier participation may vary, and carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, payment processing, and SMS delivery providers, is permitted only to the extent necessary to provide our services. All text messaging originator opt in data and consent will not be shared with any third parties for marketing or promotional purposes.

We implement strict administrative, technical, and physical safeguards to protect your SMS opt in information, consent records, and communication preferences.

4. Information Sharing & Disclosure:

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)

• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive

• All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

• If required by law, legal process, or to protect our rights

• In response to valid law enforcement requests or court orders

Business Transfers:

• In case of mergers, acquisitions, or sale of assets

• In such cases, your data remains protected under the terms of this policy

SMS opt-in data and consent are never sold or shared with third parties or affiliates for marketing or promotional purposes. Information is shared only with service providers that are necessary to deliver the SMS services you have requested, such as messaging platforms and telecommunications providers, and only for the purpose of providing those services.

5. Data Security:

We implement and maintain reasonable security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest

• Secure access controls and authentication mechanisms

• Regular security assessments and updates

• Employee training on data protection

• Breach notification protocols in accordance with applicable laws

• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies:

We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Remember your preferences

• Improve website functionality and user experience

• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices:

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing emails by clicking "unsubscribe" in our emails

• Opt-out of SMS messages by replying "STOP"

• Request information on how we process your data

• Withdraw consent at any time for future communications

• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Sonia Flores.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: Sonia Flores

Phone: (972)743-2823

Email: [email protected]

Website: https://www.DFW.Properties/

By using our website and services, you consent to this Privacy Policy.